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Customer
Service Page
Damages
& Returns
Shipping Information
International Shipping
Payment Information
Privacy Policy
Copyright Laws
General
Information
Currency
Converter
We
are here to make your shopping experience truly pleasurable.
Distinct Impressions stands behind all of its products.
Please contact us for assistance or with any questions you may have.
Distinct
Impressions-- Order Department
Voice
Message:
1-702-554-9999
Fax: 1-702-554-9999
Email Us Here!
Web Address:
http://www.aplaceforbaby.com
Customer
Service Hours:
Monday through Friday
10:00 AM. - 4:00 PM (Pacific Standard Time)
Closed Saturday and Sunday and all Major Holidays.
Payment
Information Top
of Page
We accept MasterCard,Visa, Discover Card and American
Express.
We
DO NOT accept personal checks, money orders or ship C.O.D
One
of the most pressing issues today facing the online world is a company's
privacy policy. This is not revealing news for us. Since 1997 Distinct
Impressions has never sacrificed our customers personal information
for the mere advantage of shortsighted financial gain. We have never
sold, traded, or rented our mailing list or customer information.
For this amount of dedication to our customer's privacy.
WE DO NOT employ these methods.... and we never will.
We only monitor our web logs, which assist us in determining possible
page incompatibilities, dead links, the most useful pages, and to
help us create richer content. We do not store information about YOU
but rather we track information on our websites performance. This
tool is SOLELY used to help us improve the content of the site......nothing
more.
Our promise to you is that we will never sell, dissect, decimate,
share, or trade your information. We do not research your buying habits,
we do not sell your buying habits, and most of all we do not transfer
your online purchasing and personal information.
Everything
you have given us stays with us......period.
For more information on our privacy and security policies please contact
us at Here.
We
are committed to ensuring the privacy of our customers. We keep any
information entered during ordering confidential. To better serve
you, we may contact you occasionally with news about our products,
services, and events.
 
Shipping & Handling Policy: Top
of Page
F.O.B (Freight On Board)
Henderson, Nevada
89074
Definition: Shipping costs will be paid by the buyer from the point
of origin to destination.
The shipping table below is for shipments within the United States.
All orders are shipped FED-EX Ground or FED-EX Home Delivery. We
use US Priority Mail for our expedited service
which offers 2-3 days delivery time. If you must receive your purchase
sooner, please contact us for other expedited options.
Multiple boxes will increase the shipping costs.
Orders shipping to some areas of Arizona,California and Nevada may
be less than what is shown in the shopping cart,
all shipping costs will be corrected on the invoice.
The
shipping table below is an estimate.
You could receive your shipment before or after the times listed.
Please
note:
-
For FedEx Ground, a business day does not include Saturdays,Sundays,
or holidays.
Example: You order on Monday, the map above shows it takes 2 business
days to arrive. You do not count the day you order as a business
day, so your package would arrive on Wednesday, the second business
day after the ship date.
-
The
map above is a general representation of transit times, for a
specific ZIP/Postal code to ZIP/Postal code transit time, please
contact us.
|
Shipping
Method
|
Areas
|
Time
in Transit (Express)
|
| FED-EX
Ground/HOME Delivery |
See
colored key above |
Between
1-5 business days M-F |
| USPS
EXPRESS |
ALL
AREAS ABOVE |
Second
Business Day M-F |
| USPS
Priority International Mail |
All
Areas in Canada |
7-10
Business Days M-F |
| USPS
Priority Mail |
Hawaii
and Alaska |
Priority
Mail 3-5 Days |
|
|
|
|
|
|
International
Shipping: Top
of Page
We
will only ship within the USA and Canada, Belgium, Denmark, Finland,
France, Germany, Iceland, Ireland, Italy, the Netherlands, Norway, Portugal,
Spain, Sweden, Switzerland, and the United Kingdom.
We will no longer ship to any other international location.
If you
are outside of these areas please do not place an order on our site.
Return/Damage
Policy: Top
of Page
-
At
Distinct
Impressions your satisfaction is very important to us.
- Please
notify us within
2 business days of receipt if you receive a
damaged item. We will not replace damaged goods that are not
reported to us within 2 business days! We pack all orders in bubble
wrap and packing peanuts, however it is not uncommon for an item to
become broken during transit. If you receive an item that was broken
during shipping please contact us so that a new item can be shipped
to you.
- Please
DO NOT return items to us without our knowledge, as they may
be refused and returned to you at YOUR expense.
- If
you wish to return an item, please email
us for a RA# so that your account can be properly credited upon receipt
of the return.
- All
returned items will be refunded for the amount of the item only less
a 20% restocking fee. We do not refund shipping charges in either
direction.
- Items
that are returned to us in less than perfect condition i.e. soiled,
dirty, cigarette smells, pet damage or otherwise deemed unsellable
cannot be refunded. We will ship the item back to you to do with as
you please.
- All
returns must be made within 30 days of purchase. Items cannot be returned
if you've had them for more than 30 days. NO EXCEPTIONS!
- We
do not accept back any soft bodied toys, personal items such as bath
seats, tubs or rings or item that has been used or soiled in any way.
-
Missing
items should also be reported within 2 business days. If they are
not reported within that time period we will not be responsible
for sending a replacement item.
-
IMPORTANT
- If an entire order has been damaged IN TRANSIT (package is visibly
damaged), please report it to the CARRIER immediately. Be sure to
keep all packaging as it may be requested by carrier.
-
Submission
of claims is not grounds for credit card refund, the undisputed
amount must be paid within terms.
All
orders will be shipped within 24-48 hours providing product is in stock.
Items that are not in stock will be cancelled.
You will not be charged for any item that is not shipped.
- FedEx
and all handling charges will be prepaid by Distinct Impressions
and added to your invoice, unless otherwise arranged. All orders
are insured by the carrier up to $100, additional insurance can
be added if requested.
- It
could take up to 10-14 days for your order to be processed during
the busy holiday season.
- All
orders ship within 24-48 hours.
Copyright Infringement Laws Top
of Page
At Distinct Impressions we exercise the right
to protect our site from theft. Any person/persons found to be removing
any picture, text or html forms from this site without our consent
will be punished by law. Our work is not public domain and shall not
be lifted, copied or e-mailed without our permission. A record of
all IP's are kept in our system. We realize that our photographs may
be beneficial for use on your own site, therefore we will grant permission
to use any of our photographs if you request so in writing. All photos
will be e-mailed to you at your request. To request any such photograph
please contact us at: info@aplaceforbaby.com
We will not grant permission to use any of our wording,
layout or any html forms what so ever.
Contents & Graphics Copyright© 2000-2003 Distinct
Impressions.
Online Store Open 24 Hours!!!
Here
you will find all your baby keepsake and accessory items in one convenient
place. Everything in our store is of top quality and available
at the most competitive prices. Ordering online with us is easy, safe,
and secure. Please take a look around. We promise you will love what
you see. Remember always e-mail
us with any questions, comments and special requests.
- Prices
subject to change without notice.
- Not
responsible for typographical errors.
- Our
warehouse is a smoke free environment.
- Top
of Page
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